Welcome to Computer Solutions of the North Channel Area

Services for our established clients

We provide computer services for commercial, industrial, small offices, home offices, and residential clients.

Networking - Consultation for needs analysis, design, upgrades, and maintenance for infrastructure (Cat5 Cable or Wireless), DSL/Cable Modems, routers, hub switches, servers, and client workstations or desktops. Computer Solutions will work with all proprietary vendors of the infrastructure and servers on behalf of the business to ensure that the business receives full value and service.

Desktop - Maintenance, repair, upgrades, and new installations. When providing maintenance on the desktop, Computer Solutions follow a 40-step procedure to guarantee that the desktop is maintained in top condition. Bench work for repairs is available.

Applications - Maintenance, upgrades, and new installations. On specific software applications, Computer Solutions will work with proprietary vendors on behalf of your company to ensure that the application is performing according to standards. Mission critical applications get special attention.

Web Site - Design, maintenance, and hosting. If your company already has a hosted web site, Computer Solutions will work with the hosting provider on your behalf to ensure that the web site is properly maintained and kept up to date. If you are starting from scratch, we can do the web hosting, design and maintenance.

Help Desk – Computer Solutions provide phone and email tech support to key individuals of our established business clients to ensure that all critical services are maintained. We also have a Technical Support Request Form for our established clients to make it easier and faster to get help!

Backup Data Solutions – Computer Solutions will maintain the existing backup software/hardware to ensure that the data is properly stored. Computer Solutions will work with proprietary vendors of the backup solution to ensure that your Company is receiving full service, protection and value. If your Company is not currently backing up your critical data, Computer Solutions will advise the most cost effective approach and implement the approved solution.

Disaster Recovery Solutions – Computer Solutions will advise and implement solutions guaranteeing that the critical data of the business is protected with maximum security. In the event of critical hard drive crashes, we can perform data recovery to get your data back. We also partner with the industry’s best data recovery group to ensure that our success rate of getting your data back is at its very highest.

Email – Whether your company manages its own mail server on-site or relies on its Internet Service Provider for hosting the email accounts, Computer Solutions can setup new users, maintain existing users for your company. If you want to upgrade your current email system to something that allows calendaring and scheduling, we can meet with you to discuss your options.

Security – Computer Solutions provide a suite of applications and solutions to guard against unwanted intrusions, virus attacks, spy ware and adware both at the desktop and at the router and firewall. Computer Solutions are very concerned about the security of its client’s IT resources, and assigns a high priority to its protection. We also provide solutions for management and reporting of Internet access and bandwidth management of the company’s broadband access to ensure that the company receives the best efficiency of its bandwidth resources.

Remote Access – Computer Solutions can provide technology for your company to allow your traveling computer users the ability to access their work anywhere, anytime. We also use remote access as part of our help desk solutions to offer more timely responses for our established business clients.

Discounts – Computer Solutions provide our established business clients discounts on software applications, hardware, and printer/copier ink/toner cartridges.

Call 713-582-4347 today for fast computer services!

Computer Solutions Association
Member of the #1 Tech Support Association
www.csassn.net